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Sam really came through for us. After day 1, he was the only tech to install Raptor in over 20 locations. His organized, calm, methodical approach kept the project under control at all times...Raptor support is AWESOME!!
I have used Raptor for MANY years, and I have always been treated like I was priority. I was helped immediately and was able to take care of the District log in Raptor issues. THANK YOU!!!
The tech guy was incredibly fast and knowledgeable. Best tech support I ever encountered. From dialing the phone to hanging up was 12 minutes. Awesome!!!
Raptor tech support got a 10 because I always get immediate, efficient and effective support. You always get me back on track in a timely manner. Thanks.
Excellent Tech Support and awesome customer service. My call was taken by Julia. She was very patient and very knowledgeable. She also gave me some advice and recommendations so that the issue would NOT persist. Clearly went above and beyond to keep the customer satisfied. Clearly an asset to your company. Thank you Raptor Tech.
It was a well-planned out (training) webinar and looks like we made a great choice going with Raptor.
EXCELLENT customer service and she stayed on the phone with me until all of my issues and questions were resolved.
I was very pleased with Raptor Tech support. This was my very first time ever calling you guys and did not know what to expect. Keep up the good work!!! You're awesome.
Your support person, Brian, was just GREAT! ...I am VERY happy that your company has their tech support staff so well trained and in the USA. AND, it was fast and I got connected with him almost immediately: only a one minute wait time, which is unheard of in our respective industries.
Julia is awesome. She told me exactly what I had to do to resolve my issue, and even phoned me back when she discovered additional information that was pertinent to my situation.
