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Raptor has partnered with over 52,000 schools globally, including over 5,000 K-12 U.S. school districts, to provide integrated visitor, volunteer, emergency management, safeguarding, and early intervention software and services that cover the full spectrum of school and student safety. If you need assistance with using the Raptor System, contact our Support team below.

Raptor Technical Support Experts are available to assist customers via email, phone, or remote assistance, and will help you get the most from the Raptor System.

In addition to our live technical support, Raptor maintains an online Knowledge Base for our customers that includes FAQs, best practices, and details on product functionality. You can even learn from other Raptor users how they’re leveraging the system to help protect their students, faculty, and campuses. Login to your account to access the Knowledge Base.

Raptor Support Features

  • Expert support available via email, phone, or remote assistance
  • Live customer support available Monday through Friday, 6 AM – 6 PM CST
  • 24/7 Online Knowledge Base that features videos, FAQs and Raptor troubleshooting guides

If you would like to be contacted by a member of our support team, fill out the form on this page and a member of the support team will contact you directly.

Contact Raptor Support Team







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