How 3 YMCAs Uphold Their Promise to be a Safe Place for Families

This 3-part case study focuses on three YMCAs:

  • Treasure Valley Family YMCA in Idaho
  • Gateway Region YMCA in Missouri
  • YMCA of Greater Brandywine Valley in Pennsylvania

Visitor Management Scans from April 2022-April 2023

Total sex offenders flagged in one year across these three locations: 58—averaging more than one offender a week for a year.

YMCA OF GREATER BRANDYWINE

Raptor has made it possible for us to be more comfortable with the people that we have coming in.

Katie Doochack, Director of Risk Management and Aquatic Safety
YMCA of Greater Brandywine

TREASURE VALLEY FAMILY YMCA

The data shows it makes our facility safer. That right there makes it well worth it.

Scott Swanson, Executive Director, Treasure Valley Family YMCA

GATEWAY REGION YMCA

It’s preventing child abuse. It puts it on our forefront that we have people in our building that are safe.

Rylee Miller, Association Safety and Risk Specialist, Gateway Region YMCA

THE CHALLENGE

Prior to implementing Raptor, the visitor check-in process— where one existed—at each of these community centers presented safety challenges, including:

  • A manual entry process that documented visitors on pen-and-paper, leaving records unsearchable and potentially inaccurate.
  • Slow processing times for background checks, which frequently took weeks to return.
  • Those background checks only ran against that state’s database— not those of all 50 states.

HOW RAPTOR HELPED

FASTER RESPONSE TIMES ON BACKGROUND CHECKS AGAINST THE SEX OFFENDER DATABASES OF ALL 50 STATES

Raptor helps you keep potential threats out by instantly screening each visitor’s government-issued ID card against the sex offender registries in all 50 states as well as an unlimited number of custom databases.

Raptor Kiosks empower community centers to streamline and control the visitor signin process while maintaining a high level of security. Staff can view and monitor kiosk activity from their computer monitors; If there is an offender alert, staff will review the information in the Kiosk Queue on their computers to confirm or reject the match.

SIDE-BY-SIDE CONFIRMATION OF SCREENINGS

When a visitor is flagged, staff can review the visitor’s information side-by-side with the offender’s information immediately.

COMMUNICATE WITH CENTER LEADERSHIP

Raptor Visitor Management automatically sends a notification to administrative and security personnel when a visitor is flagged during screening.

CREATING ACCURATE, ACCESSIBLE DOCUMENTATION

Visitor records are accessible to approved personnel so you can create accurate reports.

  • Treasure Valley Family YMCA in Idaho
  • Gateway Region YMCA in Missouri
  • YMCA of Greater Brandywine Valley in Pennsylvania
  • A manual entry process that left records unsearchable and potentially inaccurate
  • Slow background check processing times
  • Background checks only ran against that State’s database—not those of all 50 states
  • Faster response times on background Checks—against the sex offender databases of all 50 states
  • Side-by-side confirmation of screenings
  • Communicate with center leadership
  • Creating accurate, accessible documentation

Keep Your Schools Safe With Raptor