Technology Manager
Safeguarding schools, and their data, begins with a partner you can trust.
Enhancing Campus Security with Raptor Visitor Management at Henrico County School District
Unlock Full Control and Full Line of Sight to Who Enters Your Buildings
A Trusted Partner
The Raptor School Safety Suite provides the security of a robust SaaS platform, connections into your SIS, and integrates directly into your local 911 PSAP center.
Our successful completion of the System and Organization Controls (SOC) 2® Type 1 examination represents our dedication to the security and privacy of your information—we are doing our part to keep your information protected. We know it is an important part of our role in school safety and security.
Data Security and Compliance
Protecting our customers’ sensitive data is of paramount concern. Raptor maintains a comprehensive data security program and regularly reviews our security infrastructure, policies and procedures to ensure the protection of customer’ data.
What Our Customers Say
Raptor Essentials for Technology Managers
Cloud-based Software
- Raptor is a cloud-based solution that doesn’t take up space on your district’s servers
- All-in-one installer and enterprise identity management make implementing Raptor solutions easy and highly automated
- Raptor uses Microsoft® Azure® as our cloud vendor to provide reliable data handling and security, including 99.95% uptime
Data Security & Privacy
- Raptor has successfully completed SOC 2 Type 2 examinations, ensuring the highest levels of security and privacy of customer data
- Data is two-way encrypted using 256-bit AES encryption both at rest and in-transit
- Raptor conducts regular system security audits and continuously monitors logins, system usage patterns, and usage frequency
Integrations
- Raptor supports Single Sign On with the district’s Identity Provider, typically Active Directory, enabling automated user provisioning, role assignment, and authentication
- District Student Information Systems (SIS) are easily synced with the Raptor system through RaptorLink via Clever or ClassLink
- See product-specific content for additional information
Technical Support
- Raptor Technical Support Experts are available to assist customers via email, phone, or remote assistance. Live customer support is available Monday through Friday, 6 AM – 6 PM CST. The 24/7 online Knowledge Base features videos, FAQs and Raptor troubleshooting guides
- Product releases occur on a regular basis and are fully tested by a standard QA process
Panic Alert
- Raptor Alert runs on a standard configured personal computer with Internet access. The Raptor system can be accessed through multiple Internet browsers, including Google® Chrome®, and Microsoft Edge. Our Raptor Alert mobile application solution is compatible with iPhone IOS 14-18 as well as Android version 9 to version 14
- The mobile app has biometric login by using a device’s native Touch ID or Face ID for quick access, allowing personnel to respond and resolve incidents swiftly. Raptor supports all industry-standard device biometric types for both Apple and Android operating systems, on both smartphones and tablets
- Raptor Alert does not track user location except during an active emergency
- The SIS and Raptor system sync means student roster data is automatically ingested, along with visitor and volunteer details in the visitor management system, so you have a complete picture of who is in your building during an incident
- Desktop & mobile access to emergency procedures, incident activation controls, and sophisticated communication tools
- Raptor Alert calls connect to the local PSAP via standard E911 calls
- Connected to RapidSOS for sharing precise location data and emergency details with 911 and dispatch operators
- Integrated with Mutualink to initiate connected voice and video, letting any agency talk to and share information with partners on demand
Visitor Management
- Every visitor is screened against the sex offender databases in all 50 states, as well as your district’s custom databases
- Maintain accurate and reliable record-keeping for every visitor who enters your buildings
- Quickly and easily create reports for the entire district and individual schools
- Easy implementation of scanners and printers with kiosk options available
Volunteer Management
- Scalable platform that tracks an average of 400K volunteers donating more than 11 million hours to districts across the nation every year
- The secure online system speeds the application process for volunteer background checks
- Providing a “green” solution for volunteer management that eliminates paper applications every year
StudentSafe™
- Raptor’s patented StudentSafe software brings together the systems that help schools recognize, document, support and manage the wellbeing of individual students
- Any school staff member or administrator can log in to StudentSafe and enter a low-level concern by providing some basic information. Schools establish categories of concerns at the district level. When a staff member logs in, they select the student, a category and write a few notes. Additionally, the StudentSafe dashboard will provide a quick view for authorized staff to easily identify students that may need early help and support
- StudentSafe includes four-dimensional provisioning enabling your district to configure permissions in a highly detailed and precise manner
