Everyday situations can escalate quickly without the presence of the appropriate personnel to identify and resolve the issue. The Team Assist feature within Raptor Alert gives teachers and staff the power to request help for situations like student fights, irate visitors, or medical incidents. This sends alerts to a pre-determined group of staff and enables those involved to chat through group messaging.
The same app is used for critical emergencies and everyday incidents, so staff learns one system to summon help. Raptor Team Assist operates in the same manner as Raptor Alert, so your staff won’t have to learn a new platform for every day emergencies.
“We really had a pretty outdated safety plan on how we would handle and manage actual crises should they occur. We realized we needed a viable, integrated tool that gave us common language to use every day for crisis response. Raptor Emergency Management does that and has become part of our everyday language used throughout our district. The drill management module helps our staff build familiarity so that if we have a real crisis response, it’s not something new we’re learning that day.” Mike Matthews, Director of Operations at Fairview Park City School District
Staying true to your safety plan requires adherence to a common vocabulary and protocols. Raptor Alert offers a preset list of emergency response protocols, including the Standard Response Protocol from the “I Love U Guys” Foundation, and is configured to your plan so everyone is using the same language during drills and incident responses.
“The part that’s really cool about Raptor Emergency Management is that it’s a great collaborative opportunity with local first responders–they all have the Raptor Alert app on their phones. We schedule the drills in advance via the app so that first responders can practice with us. It’s good practice for them, too. It has improved our ability to manage both drills and crisis situations, and it happens without it causing extreme duress.” Mike Matthews, Director of Operations at Fairview Park City School District
Organizing emergency drills for staff, students, and—because local first responders also have the Raptor App on their phones—emergency responders means the district is better able to track drill efficiency. Scheduling drills in advance through Drill Manager helps ensure staff and external participants—such as first responders—are aware of upcoming drills. This ensures everyone has information needed to get on the same page prior to the drill and results in more people being able to participate.
When an emergency incident occurs, Raptor’s Public Safety Answering Point compatibility, RapidSOS Ready™, and 911 Integration means the district has quick and efficient communication with first responders and police—crucial for effective emergency response. Raptor also enables staff, public safety, and incident commanders to stay updated in real-time through group messaging.
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