Volunteers' applications were initially paper-based, leading to disorganization. Required documents were often mismatched or lost, creating confusion. Important documents like vaccination documentation and background checks were hard to track.
Volunteers and schools were unclear about the application process. This resulted in volunteers and school staff frequently calling the district office to verify volunteer clearances and other information, which was time consuming.
Orientation was inconsistently delivered, leading to uneven volunteer preparation. The process was also time-consuming and required a physical presence, which meant volunteers would have to take time off work to attend.
With Raptor Volunteer Management, VUSD transitioned the system from paper-based to digital, enhancing efficiency. The system organizes volunteer information, linking clearance with individual profiles, centralizing all volunteer application documents.
The Raptor system allows schools to easily check volunteer clearance levels online, eliminating the need for constant communication with the district office. Because the application process and information is now easily accessible, VUSD has a uniform process across the district, reducing confusion among volunteers and schools.
Because their orientation video is integrated into the application process, VUSD can now ensure consistent on-demand training for all volunteers—and save time for school personnel and volunteers alike.
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