Support

Raptor provides SaaS and mobile technology as well as comprehensive training and consultation solutions across the entire school safety lifecycle, ranging from crisis prevention and preparation to emergency response and recovery. Raptor’s globally integrated product portfolio includes VisitorSafe, VolunteerSafe, StudentSafe, StaffSafe, DismissalSafe, EventSafe, Emergency Management, SIGMA Threat Management and the PublicSchoolWORKS training and compliance platform.

If you need assistance with using the Raptor System, contact our Support team below.

Raptor Technical Support Experts are available to assist customers via email, phone, or remote assistance, and will help you get the most from the Raptor System.

In addition to our live technical support, Raptor maintains an online Knowledge Base for our customers that includes FAQs, best practices, and details on product functionality. You can even learn from other Raptor users how they’re leveraging the system to help protect their students, faculty, and campuses. Login to your account to access the Knowledge Base.

Raptor Support Features

  • Expert support available via email, phone, or remote assistance
  • Live customer support available Monday through Friday, 6 AM – 6 PM CST
  • 24/7 Online Knowledge Base that features videos, FAQs and Raptor troubleshooting guides

If you would like to be contacted by a member of our support team, fill out the form on this page and a member of the support team will contact you directly.

Contact Raptor Support Team







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Raptor Technical Support Experts are available to assist customers via email, phone, or remote assistance, and will help you get the most from the Raptor System.

In addition to our live technical support, Raptor maintains an online Knowledge Base for our customers that includes FAQs, best practices, and details on product functionality. You can even learn from other Raptor users how they’re leveraging the system to help protect their students, faculty, and campuses. Login to your account to access the Knowledge Base.

Raptor Support Features

  • Expert support available via email, phone, or remote assistance
  • Live customer support available Monday through Friday, 6 AM – 6 PM CST
  • 24/7 Online Knowledge Base that features videos, FAQs and Raptor troubleshooting guides

If you would like to be contacted by a member of our support team, fill out the form on this page and a member of the support team will contact you directly.