Onslow County Schools (OCS) is the 11th largest district in the state of North Carolina with over 28,000 students currently enrolled.
“Raptor is open to listening to us, the end user, when we have recommendations on features we’d like to see, and I can’t stress enough that law enforcement is on board with Raptor. They love it and have us continually train their new officers when they come on board. It’s really easy on our side with regards to putting in plans and maps, and the benefits outweigh anything that we do.”
Onslow Country Schools (OCS) was in need of a mobile, user-friendly option for emergency communication
The panic alert system OCS used prior to partnering with Raptor could only be initiated from a computer— but emergency situations requiring an alert don’t always happen when staff is in front of a computer. They needed a more mobile option that would empower them with two-way communication from wherever they were on campus.
Uncertainty of what reunification would look like
The district, never having practiced reunification, had a lot of questions about the procedures they’d planned. Finding a school safety partner to help them through planning a reunification was critical.
Raptor Emergency Management includes Raptor Alert, which expedites calling 911 for help—and because Raptor integrates with 911, the caller’s precise location, type of emergency, and callback number is automatically shared with dispatchers. Raptor Alert supports standard E911 services, is RapidSOS Ready, and is fully compatible with all standard Public Safety Answering Points and emergency calling infrastructure.
Using the group chat feature which includes a general channel and an administrator channel—in Raptor Alert, OCS staff can also readily communicate details about the emergency internally.
Reunification can be a complex and chaotic process—so having an experienced safety partner like Raptor help them through the planning process and practicing reunification gave them the insight they need to respond confidently to any situation.
Emergency Communication
Reunification Process Improvements
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