Raptor Alert’s Team Assist Helps Save Life Through Faster Response at a Williston Basin School
Faster Support for Medical Emergencies
Williston Basin School District #7 needed a more reliable way to connect staff during urgent scenarios. With 11 campuses and a six-person nursing team, the district’s response process often depended on front office staff, individual phone calls, and responders answering calls from unknown numbers.
How Raptor Improved Emergency Communication
After implementing Raptor’s Emergency Management software, Williston Basin used Raptor Alert’s Team Assist feature to move from one-to-one phone calls to a fast, reliable, shared alerting system. The district can now build customized alerts around student needs, campus layouts, and incident types.
Team Assist helped Williston Basin
- notify the right staff quickly during medical incidents
- share incident location, severity, and status updates in one place
- empower staff across roles and campuses to call for help when they see a concern
A Coordinated Response When It Mattered Most
During a sudden cardiac event, a teacher activated Team Assist, quickly coordinating support from the SRO, nurse, administrators, and emergency medical services. Staff provided CPR and used an automated external defibrillator while administrators helped direct responders to the student’s location, provided automatically at the time of the alert.
Thanks to the quick, lifesaving care the response team was able to provide, the student made the transition to the hospital safely and eventually made a full recovery.
Find out more details by downloading the full case study.
- Customer
Williston Basin School District #7, a North Dakota district serving more than 5,200 K-12 students across 11 campuses.
- Challenge
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Slow, manual communication during urgent incidents
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Missed calls and uncertainty around who should be alerted
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Limited shared visibility into incident location, severity, and status
- Product
- Results
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Faster, shared emergency alerting
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More coordinated medical emergency response
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Greater staff confidence when calling for help
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