How Laredo ISD Strengthened Emergency Communication With Raptor Badge Alert and Raptor Alert
Reaching Every Staff Member During an Emergency
Laredo Independent School District struggled to manage clear communication with PA systems, group texts, phone calls, and classroom phones during emergencies. These methods could not consistently reach staff across 31 facilities, especially staff like substitutes, custodians, cafeteria teams, and employees away from their phones.
How Raptor Expanded Emergency Alerting Communication
Laredo ISD paired Raptor Alert with Raptor Badge Alert to give staff multiple ways to initiate emergency alerts and receive updates. Together, the software helps the district
- give every employee alerting ability with wearable devices
- support silent, real-time communication during incidents
- manage incidents with varying response and escalation needs
- align with silent panic alert requirements in Texas
Improved Emergency Communication Reach and Reliability
Through education-based training, coaching, and follow-up, Laredo ISD built staff confidence and ability with the new system. Approximately 96% of staff now use Raptor Alert or Badge Alert, helping the district reach more employees wherever they are on campus.
“I’m a proponent of making sure we take care of our students and employees,” says Mora. “And Raptor has been a crucial part of that.”
Find out more details by downloading the full case study.
- Customer
Laredo Independent School District serves more than 19,000 students across 31 facilities in Webb County, Texas.
- Challenges
- Disconnected emergency alerting methods
- Lack of reliable communication during incidents
- No alerting access for staff without nearby phones
- Product
- Results
- 96% staff adoption (and growing)
- Silent, real-time emergency communication
- Districtwide emergency alerting coverage
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