How 3 YMCAs Uphold Their Promise to be a Safe Place for Families
- Treasure Valley Family YMCA in Idaho
- Gateway Region YMCA in Missouri
- YMCA of Greater Brandywine Valley in Pennsylvania
Insights from a Full Year of Visitor Management
Total sex offenders flagged in one year across these three locations: 58—averaging more than one offender a week for a year.
Number of Campuses: 23
Visitors Logged: 28,282
Sex Offenders Identified: 6
“Raptor has made it possible for us to be more comfortable with the people that we have coming in.”
— Katie Doochack, Director of Risk Management and Aquatic Safety
YMCA of Greater Brandywine
Number of Campuses: 4
Visitors Logged: 89,582
Sex Offenders Identified: 20
“The data shows it makes our facility safer. That right there makes it well worth it.”
— Scott Swanson, Executive Director, Treasure Valley Family YMCA
Number of Campuses: 23
Visitors Logged: 27,287
Sex Offenders Identified: 32
“It’s preventing child abuse. It puts it on our forefront that we have people in our building that are safe.”
— Rylee Miller, Association Safety and Risk Specialist, Gateway Region YMCA
The Challenge
- A manual entry process that documented visitors on pen-and-paper, leaving records unsearchable and potentially inaccurate.
- Slow processing times for background checks, which frequently took weeks to return.
- Those background checks only ran against that state’s database— not those of all 50 states.
How Raptor Helped
Faster response times on background checks against the sex offender databases of all 50 states
Raptor helps you keep potential threats out by instantly screening each visitor’s government-issued ID card against the sex offender registries in all 50 states as well as an unlimited number of custom databases.
Raptor Kiosks empower community centers to streamline and control the visitor signin process while maintaining a high level of security. Staff can view and monitor kiosk activity from their computer monitors; If there is an offender alert, staff will review the information in the Kiosk Queue on their computers to confirm or reject the match.
Side-by-side confirmation of screenings
When a visitor is flagged, staff can review the visitor’s information side-by-side with the offender’s information immediately.
Communicate with center leadership
Raptor visitor management automatically sends a notification to administrative and security personnel when a visitor is flagged during screening.
Creating accurate, accessible documentation
Visitor records are accessible to approved personnel so you can create accurate reports.
Build a Safer YMCA Community
- Customer
- Treasure Valley Family YMCA in Idaho
- Gateway Region YMCA in Missouri
- YMCA of Greater Brandywine Valley in Pennsylvania
- Challenge
- A manual entry process that left records unsearchable and potentially inaccurate
- Slow background check processing times
- Background checks only ran against that State’s database—not those of all 50 states
- Product
- Solution