Raptor Technologies, LLC Privacy Policy

This Privacy Policy describes how Raptor Technologies, LLC (“we”, “us” or “RAPTOR”) collects, uses and shares personally identifiable information (“PII”) we obtain from and about individuals located in the U.S. both online and offline. This Privacy Policy is effective as of January 1, 2017. From time to time RAPTOR may revise this Privacy Policy to reflect industry initiatives or changes in the law, our PII collection and use practices, the features of our web sites, or technology. You should review the Privacy Policy periodically so that you are up to date on our most current policies and practices.


              (i) General

RAPTOR collects personally identifiable information only in order to create or enhance our relationship with you. When we collect PII from you, it is because you are voluntarily submitting the information to us in order to access our services, or in connection with content or suggestions you submit to us, or because you want us to furnish you with products, services, or information.

              (ii) Cookies

Cookies are small bits of information that RAPTOR places on the hard drive of your computer. RAPTOR uses cookies to identify your Internet browser and to determine whether you have installed the enabling software needed to access certain material on our web site(s). However, RAPTOR DOES NOT use cookies or similar tools to collect or otherwise record any type of PII provided by or about any visitor to RAPTOR. You can program your computer to warn you each time a cookie is being sent or to refuse cookies completely. However, by refusing cookies you may not be able to access certain features on the RAPTOR web site(s).

              (iii) IP Addresses

An IP address is a number that is assigned to your computer when you are using your browser on the Internet. The servers that serve our web site automatically identify your computer by its IP address.


Your feedback and use of our website help us to improve the content and design of the website. We want to understand more about the needs and interests of our users, so that we can offer goods and services we believe may be most useful. Most portions of the web site can be used without registering or giving us any personal information, such as (but not limited to) your name and email address. However, RAPTOR does collect PII regarding our online users when you provide it to us.

Examples include:

  • Requesting access to gated content (blogposts, brochure downloads, etc.)
  • Filling out any ‘Contact Us’ form
  • Filling out the ‘Register for a Demo’ form
  • Filling out the ‘Contact Raptor Support Team’ form
  • Sending an email to any of our alias email boxes, such as info@raptortech.com, renew@raptortech.com, billing@raptortech.com, etc.

RAPTOR only uses information provided to us to assist our users and will not share information with any third parties. We may use or disclose PII if we have a good-faith belief that the disclosure is reasonably necessary:

  • To satisfy applicable law, regulation, legal process, or enforceable governmental request
  • To enforce any agreements we have with you
  • To address fraud or security issues
  • To protect the legal rights of RAPTOR, its producers, affiliates, parent company, employees, agents, contractors and their service providers, including to protect the safety and security of visitors to our web sites
  • For risk management purposes

When you provide your email address to us, you agree to receive email from RAPTOR in response to your inquiry and any informational messages we may send for the benefit of our customers; however, you can unsubscribe from these emails at any time.

In addition to the methods outlined above, you may change your preferences regarding use of personal data by sending an email to privacy@raptortech.com

RAPTOR may use PII in aggregated anonymous forms for research purposes.


RAPTOR uses reasonable administrative, technical, personnel and physical measures to safeguard PII in its possession against loss, theft, and unauthorized use, disclosure, or modification. In addition,  RAPTOR uses reasonable methods to make sure that PII is accurate, up-to-date, and appropriately complete. However, RAPTOR, its producers, parent company, affiliates, employees, agents, contractors, and their service providers do not represent, warrant, or guarantee that PII will be protected against unauthorized access, loss, misuse or alterations. If you choose to provide PII, RAPTOR will not use the information for any purpose other than its original intended purpose and as otherwise set forth in this Privacy Policy.


              (i) Children Under the Age of 13.

RAPTOR does not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to enter registration data. If you are under 13, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under age 13 may provide any personal information to or on RAPTOR. Should we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 13, please contact us at support@raptortech.com.

              (ii) Children Between the Ages of 13 and 18.

We recommend that minors over the age of 13 ask their parents for permission before sending any information about themselves to anyone over the Internet, including RAPTOR.


Your use of the RAPTOR web site(s) is subject to the terms and conditions set forth in this Policy. By accessing or using the RAPTOR web site(s), you agree to be bound by the Terms of Use in effect at the time of your access or use, including the terms and conditions of this Privacy Policy.


If you would like to opt out of any online email communication or offline information, please contact us at privacy@raptortech.com or write to us at:

Raptor Technologies, LLC
631 West 22nd Street
Houston, Texas 77008
Attention: Privacy Officer

    You can contact us at support@raptortech.com.
    Last reviewed 12-19-2019

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