LobbyGuard is Part of Raptor Technologies

For current LobbyGuard customers looking for support or to order supplies, check out the resources below.

To learn more about getting started or transitioning to Raptor VisitorSafe to screen and welcome visitors safely and securely, reach out to our team to see how we can support your organization.

Request a Demo

Support & Resources

We're Here to Help

Our dedicated support team is here to help with any questions about your LobbyGuard products and setup. Whether you need technical assistance, training resources, or account help, we’ve got you covered.

Order Supplies

Visit the LobbyGuard online store to purchase LobbyGuard hardware, replacement parts, supplies, and accessories

Knowledge Base

Browse our archive of support articles covering printer setup, user account management, training guides, release notes, and more.

Remote Assistance

Let our team connect directly to your device and resolve issues in real-time.

Customer Support

[email protected]
Mon–Fri, 7:00 AM – 7:00 PM ET

LobbyGuard Technical Support is available Monday through Friday from 7AM to 7PM Eastern, excluding holidays. The best way to contact Technical Support is by filling out this form. All submitted tickets will be responded to by the end of the next business day.


When filling out the form, please be sure to describe your issue in as much detail as possible in order for our support team to provide the best possible service.

Contact LobbyGuard Support Team







If multiple station installations is being requested, individual support requests must be made for each station.
Installation requests are available from 6 AM - 5 PM CST. All times entered are for Central Standard Time Zone.
Please select 3 separate dates for installation requests.