Parkland 1 Year Later: What Happened and What We Learned

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Video Transcript

Welcome everyone and thank you for joining today’s webinar hosted by Raptor Technologies. I’m Shannon Gonzales with Raptor and I will be facilitating today’s presentation and discussion. This webinar, of the Raptor School Safety series, is entitled, Parkland 1 Year Later: What Happened and What We Learned. In this webinar, Mr. Max Schachter will share details of what happened that day, what lessons we can learn, and key strategies for prevention. Following Mr. Schachter’s presentation, we will hear briefly from Brent Thomas, area vice president here at Raptor, who will provide us with a quick overview of the Raptor solutions available to support your school safety initiatives, then we’ll move into the live Q&A. So as you have questions, please feel free to enter them into the question box at any time. Also, you will receive a copy of the recording of this webinar in your email following the presentation in case you’d like to refer back to it.

As many of you know, who have previously joined us for the Raptor School Safety webinar series, there is no one singular end all, be all solution for school safety. Our goal through this series is to encourage different viewpoints and today we hear the perspective of a parent who lost a child in the tragedy at Parkland, who has become an active voice in school safety and security. I’m honored now to introduce our guest speaker, Mr. Max Schachter. Max Schachter is the proud father of Alex, who was one of the 14 students and 3 teachers killed at Marjory Stoneman Douglas High School. In an effort to protect all children and teachers, the Safe Schools for Alex Foundation was initiated to support the creation of national school safety best practices and to establish a foundational school safety implementation model. Since the death of Max’s son, Alex, Mas has been influential in driving change at the highest level of US government to improve school’s security and crime prevention, leading additional commissions and committees and interdisciplinary members, politicians, and subject matter experts, to drive consensus on challenging school safety issues and obstacles.

Once the national school safety best practices are created, Safe Schools for Alex will issue grants to schools across the country to assist them in hardening their structures so they can protect themselves from those horrible tragedies in the future. Mr. Schachter, thank you so much for joining us today.

Thank you Shannon. I’m glad to be with you today. My son, Alex, was one of the 17 victims of the Marjory Stoneman Douglas massacre in Parkland, Florida. My mission is to bring you back to Parkland on February 14th last year by showing you a mixture of slides and pictures. I hope that you will be able to comprehend that horrible tragedy that our community experienced and that you will be able to make the necessary corrections so that this never happens in your school district and Alex’s story will save other children’s lives but before I get into what happened last valentine’s day in Parkland, I want to remember the 17 beautiful souls that were taken from us.

Alyssa Alhadeff, Scott Beigel, Martin Duque, and Nicholas Dworet. Aaron Feis, Jamie Guttenberg, Chris Hixon, and Luke Hoyer. Cara Loughran, Gina Montalto, Joaquin Oliver, and Alaina Petty. Meadow Pollack, Helena Ramsey, Alex Schachter, and Carmen Schentrup. Peter Wang.

This is a picture of my little boy, Alex. He was in ninth grade. He played the trombone in the marching band that had just won the state title for the first time several months before the shooting. I was there, it was one of my most proudest moments. Alex was a tenacious defender on his Parkland rec basketball team, even though he won two championships, he loved it because he was playing with his friends. Alex was in the first classroom attacked. His class was the warning shots that the rest of the teachers and the kids on the first and second floor. I thought that when I said goodbye to my little boy and sent him to school, he would be safe and he would come home to my wife and I. I never thought that he would be murdered in English class. One of the last slides is a very special poem. It was written by Alex and I look forward to sharing it with you.

This is a picture of the last vacation he took with us. We miss him tremendously. After the tragedy, former governor Rick Scott, formed the Marjory Stoneman Douglas High School public safety commission, tasked with investigating the events that led up to February 14 and the mistakes that occurred by law enforcement, Broward County Public Schools, and every entity on that horrible Valentine’s day afternoon. I was chosen to be one of the 15 commissioners. I made nine trips to Washington, DC after February 14. I met with over 70 congressman, senators, the president, and vice president on several occasions.

This is a picture of one of the meetings with President Trump in the Roosevelt Room at the White House. After February 14th, I still had three other children in school and I could not afford to lose another child. I said to law enforcement and school officials, show me the best practices, show me the school safety standards, and they all told me there were none. I couldn’t understand why we developed fire codes to protect children from dying in a fire and it had worked. No children has died in a school fire in 60 years. It’s been 20 years since Columbine and children and teachers continue to be murdered in their classrooms. For decades, school administrators have only had to focus on educating their youth. Now, they have to become school security experts. Currently, every school district in every state has to become an expert in ballistics, doors, access control, camera systems, it is a daunting task.

Schools need guidance. That is why, since February 14th, I have been pushing for the creation of a clearing house for national school safety best practices at the federal level. At this meeting with the President, Secretary of Education DeVos, DHS Secretary Kirstjen Nielsen, DHS Secretary Azar, former Attorney General Whitaker. I finally got what I had been hoping, what I had been fighting for. On my desk in front of me, is the federal commission on school safety report that was issued to us by the president last December and on page 126 of that report, is the recommendation that I had worked so hard for 10 months to achieve and that is the recommendation to create that clearing house to produce national school safety best practices.

Even though it was excruciating reliving the events that led up to and including the day that Alex was murdered, it was very important for me to be on the Marjory Stoneman Douglas High School public safety commission. I felt that I needed to know what happened to Alex that day, who was responsible, and hold them accountable. We met almost every month in the sunshine, which is in the public assisted by Florida Department of Law Enforcement investigators to uncover the truth. We are responsible for looking at all of the events in the murderer’s life, from the age of three up until the shooting. We analyzed all the failures of every entity involved including the law enforcement response and we’ve made recommendations to the legislature to fix the problems we identified. We issued our initial report January 2nd of this year, it’s 458 pages. If you’ve not had a chance to review it, please do. It is on my website, safeschoolsforalex.org.

Marjory Stoneman Douglas is a very large campus. 13 buildings, covering 45 acres, 3,300 students. Building 12 is in the upper right of the map. That was the newest building on campus. It’s also called the 1200 building. It contained 30 classrooms. That building is still there, as it was after the shooting. It now has a 12 foot high fence around it. It is locked and [inaudible 00:09:42] sealed. It will remain standing on the campus to bring the death penalty jury through there. No one is allowed inside. It will be destroyed after the trial. The murder is a former student. It was no surprise to anyone on campus that he had committed this horrible act of violence. He had been violent since he was three years old and in Broward County schools, he was able to accumulate 124 instances of disciplinary action that he committed. There were an additional 43 instances of law enforcement interaction outside of school. He was never arrested.

He had all the red flags of a future mass school murderer. He was suicidal, homicidal, he killed animals, he liked weapons, and when he turned 18, his mother bought him a gun. 30 different people had knowledge prior to the MSD shooting that was either not reported or reported and nothing was done. There were six different instances of Marjory Stoneman Douglas staff being told the murderer was going to shoot up the school and nothing was done. The FBI and the Broward Sheriff’s Office each received two detailed, actionable tips and nothing was done.

The shooting began at 2:21 in the afternoon, over three minutes later, a code red was finally called. The security monitor that saw him enter the campus and start shooting, did not call a code red. A different security monitor in the building during the shooting, did not call a code red either, and two of the assistant principles did not. By the time a code red was called, everyone had already been shot and or killed, including my little boy. 17 were murdered and 17 were injured in just 3 minutes and 51 seconds. Unfortunately, law enforcement will not get there in time. On the first floor alone, in 1 minute and 44 seconds, 24 people were shot and or killed and the whole incident was over in just 6 minutes. 11 minutes after the shooting, law enforcement finally enters the building. The shooter escaped by blending in with students that were exiting the campus. The murderer exited an Uber at the bottom of the screen, armed with an AR-15 in a rifle bag, along with hundreds of rounds of ammunition. The murderer entered Marjory Stoneman Douglas through that gate that was unlocked and unstaffed.

The shooter enters the gate at the southwest corner of this picture. The security monitor that saw him did not pursue him, even though he knew he was carrying a rifle bag. He hears the gun fire inside the building and goes to get the SRO. He does not try to stop the murderer, he did not call a code red. The gunman walked up and down the halls of the building’s three floors, firing into classrooms and halls, killing 17 and wounding 17 beautiful people that day. There were no injuries or fatalities on the second floor because they heard the sound of the gunfire on the first floor. As a result, some teachers treated the incident as an active assailant response. They were hiding in their classrooms. Some of the teachers turned the lights off and in some of the rooms, even though there was no predesignated window coverings, they used sheets of construction paper to cover the windows.

After the fire alarm went off, the third floor evacuated their classrooms, as you can see in the next slide. The fire alarm was set off due to the smoke from the gunfire. Over 125 kids were in the hallway of the third floor as the murderer is coming up the stairs. On the third floor, the murderer targeted everyone that did not make it back into their classrooms. 10 people were shot, 6 died, and 4 were injured. He then entered the third floor teacher’s lounge, set up his bipod and attempted to shoot out the windows facing outside. He targeted the mass of students evacuating the other 12 buildings, like in Las Vegas. Thank God he was unsuccessful. These are two different pictures of the students the murderer was trying to kill from the third floor.

The murderer never entered a single classroom in building 12. He shot only people in his line of site, in a classroom or a hallway. All gunshots were fired into classrooms through the classroom door or the windows within the classroom door. Glass windows in the classroom doors allowed him a clear line of site for him to murder Alex and the other children. A safer corner is an area in each classroom that is out of the line of sight of the windows. It is a no cost solution that will help mitigate the loss of life and injury in an active shooter situation. Does your school have safer corners, which are places for students to hide in an active shooter situation. As you will see in the next slide, the safer corners in some of the classrooms were obstructed by furniture, desks, and in some instances, large cabinets that were mounted to the wall.

The safest place in the classroom is out of the line of sight and away from the door, so that you cannot be seen from the door window. This safer corner in room 1217 is where the teacher’s desk is and that and the file cabinet is, things that could not be moved easily. Kids died because they could not get into the safer corner. There was one girl that was literally standing on the line. She was being pushed out of the safer corner because there wasn’t enough room for her. Only 2 of 30 classrooms had marked safer corners. As you can see, it is filled with a teacher’s desk and other furniture. There were two kids that were in the classroom door window line of sight, they couldn’t get in the safer corner, so they decided to hide behind TV sets. TV’s do not stop AR-15 rounds, they both died.

Since February 14th, a number of things have happened. One was the Marjory Stoneman Douglas High School Public Safety Act was passed after February 14th with the significant efforts of the 17 MDS victim’s families and the organization that we all formed called, Stand With Parkland. One of the things that that act did was it allocated 99 million dollars to improve the physical security of schools. That’s about 27 thousand dollars per school. Fortify Florida was also rolled out, that is our anonymous reporting app. We did not have one of those prior to February 14th. Also the coach Aaron Feis Guardian Program was created to put an armed school safety officer on every campus in the state. The principal of Marjory Stoneman Douglas said during interviews with law enforcement that if there was a threat to shoot up his school, he did not expect to be notified. Through the investigation, it was determined that he was uninvolved and disinterested in a threat assessment process. He is currently under investigation. Four assistant principles were reassigned and are also under investigation due to their actions surrounding the events of February 14th.

Florida governor, Ron DeSantis, has paneled a grand jury to investigate the Broward County school board. Former sheriff, Scott Israel was suspended due to the horrible failures of his agency on February 14th and unfortunately, one of the horrible results of school shootings are the trauma that the entire community experiences. It is not only the children that were in that one building that was attacked that have lasting effects of trauma but it is also the children that were not only in that building, but were on campus that day, the teachers, but the ripple effect extends to their siblings, their family members, and the entire community. The grief is unimaginable and unfortunately, two Marjory Stoneman Douglas students just took their lives several weeks ago and then shortly thereafter, we had the terrible news that Doctor Jeremy Richman, father of Sandy Hook victim, Avielle Richman, took his life as well.

As we talk about the many failures of February 14th, please take all of this information in and seriously consider making the necessary changes in your community and your district, so that we can prevent the next Parkland in your city. On February 14th, there were two responding law enforcement agencies, the Broward Sheriff’s Office and Coral Springs Springs police department. Broward Sheriff’s Office active shooter policy on February 14th was that officers may go towards the shooter as opposed to shall go towards the shooter. Officers cited that policy as one of the reasons they did not go into the building.

During the interviews of Broward Sheriff’s Office deputies, some could not remember if their last active shooter training was 10 or 20 years ago. That is probably because their training frequency was every three years. The other responding agency, the Coral Springs Police Department, conducts active shooter training every year. Conversely, those officers went right into the building upon arriving on scene. Eight sheriff’s deputies heard gunshots and did not attempt to enter the building, they are either under investigation, reassigned, or retired. Due to Broward Sheriff’s Office not having a mandatory bullet proof vest wear policy, after arriving, Deputy Standall went to the trunk of his vehicle to put on his vest. He spent over one minute removing his body camera, then putting his vest on, then putting back on his body camera and then his rifle.

This all happened while shots were being fired inside Marjory Stoneman Douglas. Broward County public schools used FERPA to not share information and data with law enforcement. Their refusal to let law enforcement have access to school cameras prevented law enforcement from having live, actionable intelligence inside the building. They waited 11 minutes to enter the building. Upon arriving, law enforcement thought the murderer was still inside. That prevented them from going up to the third floor for over 40 minutes and administering medical attention to the 10 kids that had been shot and were dying. They had no idea the murderer had escaped after 6 minutes. The SRO on campus didn’t get to the front of the building for almost 2 minutes and he had taken a golf cart to get there. By then, 24 people had been shot and or killed by then on just the first floor alone. After arriving to the front of the building, the SRO heard the gunfire. He then went and hid behind a concrete pillar for 48 minutes. He never entered the building.

Bathrooms on the first and third floor were locked due to a vaping problem on campus. That prevented three children from hiding there to avoid being shot. Two of them were initially shot in the hallway. The murderer then came back and executed them at point blank range. Classroom doors could only be locked from the outside of the classroom. Teachers had to stick their head out of the door while bullets were being fired, put their key in from the outside to lock the door. Broward County’s school board’s prearrest diversionary program known as, Promise, created a culture of leniency within it’s schools. This prevented the judicial system from having an opportunity to address the murderer’s systematic, violent behavior and resulted in him never being arrested. There were 69 documented incidents where the murderer threatened someone, engaged in violence, talked about guns and other weapons, plus another 55 incidents in the Broward County public school disciplinary referral system. Everyone is in favor of giving kids a second chance, but not 124 of them.

This disciplinary system prioritized the rights of a murderer over the rights of every other child in his classes and schools. Law enforcement and school officials need to work together. If we don’t, information silos are created like in Broward County, where a juvenile can have multiple in school Promise diversions and multiple out of school civil citation diversions without either system being aware. This needs to be fixed if we’re ever going to protect our schools. Currently, all 911 cell phone calls from Parkland, go to Coral Springs Police Department. If they need law enforcement, the calls must be transferred to Broward Sheriff’s Office. On February 14th, that transfer process took over a minute. During that time, people were being shot and or killed. Prior to February 14th, I didn’t even realize that this occurred. Please talk to your law enforcement entity, find out if in your city, you have a similar call transfer set up between police and fire. If you do, it needs to be corrected. It is costing lives.

The two responding agencies could not communicate with each other because they did not have each other’s channels on their respective radios. Law enforcement police radios failed that day due to too many users and the radio in operability hampered and slowed the response. Here are five key takeaways. All staff and students at all schools need to be code red, preferably English. I have recommended to the Marjory Stoneman Douglas commission that [inaudible 00:27:33] codes, they need to be plain English. They have not made that recommendation yet but I am certainly opposed to using codes and that is a best practice and safer corner policy trained as well. It is not enough to have a code red protocol. You must require each school to have code red drills and have a formal policy. Broward County schools did not have a code red policy and Marjory Stoneman Douglas did not have a code red drill for all of 2017-2018 school year. School personnel did not know or clearly understand the criteria for calling a code red, who could call it, and when it could be called.

The ability to immediately notify law enforcement of an emergency is paramount. In the safest school in America, all teachers have key FOBS around their neck. Depressing the FOB immediately notifies law enforcement that in two seconds, there is a life threatening emergency happening. On my website, I want to point out that I talked about there is the Marjory Stoneman Douglas commission report that I recommend everybody look at, also there’s an animation that talks about the law enforcement response. I recommend every law enforcement official on this call and school official, look at the animation. It is really eye opening and will explain a lot of what happened at Marjory Stoneman Douglas.

Additionally, staff needs to man all unlocked gates and doors. After school has started, everything needs to be locked. Law enforcement unfortunately will not arrive in time. Implement stop the bleed kits in all classrooms and offices, that way your teachers and staff can be first responders. Unfortunately, these incidents are over in four to six minutes. SWAT is not going to arrive for 30 minutes. If we do not stop an arterial bleed within five minutes, your chances of survival are minute. I alluded to my next slide in the beginning of my presentation. Two weeks before Alex was murdered in English class, he wrote a beautiful poem that my son Ryan had found at five o’clock in the morning as we were writing Alex’s eulogy. The poem is called, Life is Like a Rollercoaster. I’d like to read it to you now.

Life is like a rollercoaster. It has some ups and downs. Sometimes you can take it slow or very fast. It may be hard to breath at times, but you just have to push yourself and keep going. Your bar is your safety. It’s like your family and friends. You hold on tight and don’t let go but sometimes you might throw your hands up because your friends and family will always be with you, just like that bar keeping you safe at all times. It may be too much for you at times, the twists, the turns, the upside downs, but you get back up and keep chugging along. Eventually, it all comes to a stop. We won’t know when or how but you will know that it will be time to get off and start anew. Life is like a rollercoaster. By Alex Schachter.

The biggest impediment to making our schools safe is the mindset that it can’t happen here. Parkland was rated the 15th safest place to live in the country right before the shooting. We didn’t think that anything like this would happen here, was the response that was most commonly stated by teachers that law enforcement interviewed. I never thought it would happen here either. We have to change that mindset if we’re ever going to prevent school shootings. That mindset prevents us from having a security mindset and let’s complacency set in. Contributing to that false sense of security is the under reporting of violence on campus around the country. For instance, between 2014 and 2017, Marjory Stoneman Douglas reported zero bullying, zero harassment, zero trespassing, zero threats, zero intimidation, all lies. If we are ever going to make our schools safe, school districts around the country must ensure that each school accurately report all required incidents and that under reporting is eliminated. Unfortunately, there is an incentive to under report, so that the numbers look good. That is why I believe we need a federal Clery Act for K-12. The Clery Act, for those that are not aware, is a 1990 federal statute that requires all colleges and universities that participate in federal financial aide programs to keep and disclose information about crime on their campus.

When the public goes online to look at the ratings of K-12 schools, many of them, including Marjory Stoneman Douglas, have an A rating. The public does not understand that has nothing to do with the safety of our institution. Unfortunately, that’s just academics. There are currently no school safety ratings that inform the public about whether or not campuses are doing and are taking the necessary steps to ensure the prevention and mitigation of casualties in the event of a school shooting on their campus. This is what Safe Schools for Alex is developing and if the public understood that schools like Marjory Stoneman Douglas never held a code red drill for all of 2017 and 2018 and did not teach their students and their teachers what to do during an active shooter situation, I believe that public pressure would make schools safer and influence change nationwide. Our goal is to have our rating system in effect by October of this year.

Now that we’ve had the great work of the federal commission on school safety completed, the next step is the implementation of those 98 recommendations. The view, the recommendations … I view the recommendations as a to do list and my goal is to avoid this report being put up on the shelf or that another commission or a committee form to create another bureaucracy to implement those recommendations just like we had the recommendations from Columbine and Sandy Hook and Virginia Tech. We need a dedicated driven individual, someone that is talented and empowered to implement them. We need a school safety czar or a point person for school safety. School safety is different than other policy issues. This is a persistent problem. It will happen again. We know the next murderer is already out there. We know the gun that he’s going to use is already out there. Unfortunately, it is not a question of if, it is a question of when the next classroom will be attacked.

Currently, Safe Schools for Alex is developing that school safety rating system that I spoke about so that parents know if their school is safe. Saber Interactive and NBA 2K are matching all donations to Safe Schools for Alex up to $100,000. We’ve raised 80,000 so far. We need to raise another 20,000 by May 1st to get the matching donation. If you’d like to help us, we would greatly appreciate it. You can find all the information about our campaign at safeschoolsforalex.org. Safe Schools for Alex is the foundation that we created in memory of our little boy, Alex. With all of the horrible details that we have talked about today, we’re trying to have something good come out of this tragedy and make sure Alex and the 16 other beautiful angels that passed away last Valentine’s day, did not die in vain. This year, I have made a commitment to travel the country to tell Alex’s story, to talk about the lessons learned, and best practices developed as a result of the MSD massacre. The more school districts and law enforcement organizations that understand what happened at Marjory Stoneman Douglas, the safer our schools and communities will become.

If I can help you or come to your district to talk about Alex, please let me know. I will be glad to help in any way possible. Please do everything in your power to enact the lessons learned from Alex’s death. Let’s work together and make our communities safer. I would like to transition over to Brent Thomas.

Thank you, Max, for such a powerful and sobering story. My name is Brent Thomas. I’m the area vice president for Raptor Technologies. In case you don’t know about Raptor, we serve 26,000 schools across the country. We have, essentially, three platforms. We have a visitor management platform, which is used to screen and track visitors. We also have a volunteer management platform, which is a full volunteer management system, and most applicable for today is the emergency management program. With our emergency management program, there are three components. We have a drill management module, an active incident module, and parent student reunification module. With the drill management module, what it allows schools to do is create a master schedule and then publish that out to the schools, so where you can see where those schools are in compliancy with those drills. The screen that you see here shows the schools with their drill schedule and you can see those that are in green means that that particular drill has been completed. If there’s one there in yellow, that means that they’ve been planned and then obviously, those that are in red means that that drill has not been completed yet or is out of compliance.

So you always know, through the drill compliancy dashboard, where your schools are in compliance to the drills that are required. The active incident … Excuse me. The active incident module is used for completing your drills as well as doing an emergency. So for example, if Eisenhower Elementary School has a particular type of emergency, this could be an active shooter, it could be a gas leak, whatever type of situation that you might have, and someone learns about it in this particular case, maybe an SRO learns about a particular emergency and he’s going to initiative that incident on the Raptor reunification module. He initiatives the incident, he declares that this is an emergency and not a drill, and it requires a lock down type of response. Once that happens, it’s going to ask him at which school and to double confirm before it is sent out. Once he double confirms that this is an actual emergency at this school, what happens is it’s going to send out text, email, and push notifications to everyone in the building, letting them know that we have an actual emergency.

Then what happens is you can go through your standard response protocol. In this particular case, the teacher is going to pull the students over into the corner, turn out the lights, lock the doors, and then he’s going to account for himself as well as his students. So Robert Collins, that you see here as an example, he accounts for himself. He says that he’s in room 103 and then what it’s going to do is pull up a current roster, based upon the day and the class period. Then he can account for those students as well based upon a customized predetermined list and it may be that you want to be able to report those students that are injured, so he’s going to mark, in this example, Jen Anthony is injured and then what’s going to happen, as he is doing this, the other people, the other faculty and the staff in the building, are doing the same thing at the same time and all of those results are being sent up to your incident commanders.

You’re going to have visibility into what’s happening in those classrooms. So it may be that the principal, or in this case, the SRO, wants to contact the parents of those people that are injured, the students that are injured, so he can click on the injured tab. It’s going to show him that Jen Anthony, in this example, is injured by clicking on her name. He can quickly scroll down to the contact information for her mother, her father, and contact them, and again, this information is pulled from your student information system. Once the emergency has been cleared, now you’re going to go off site and do your off site reunification. In this example, Meridian Elementary is going to be your primary reunification site and at Meridian, you’re going to have three areas and this is from best practice. You’re going to have your student holding area, this is where the students are going to be brought to, you’re also going to have your guardian greeter area, and this is where the parents, as they arrive on the scene, they’re going to go there to initiate the reunification process and then you’ll have the reunifier desk and best practice shows that because of the number of parents that will be showing up on location, you certainly want these three areas separated.

So as the students are bused in, they’re going to be escorted to the student holding area and accounted for there. At this time, your mass notification system is going to contact the parents and let them know where they need to be reunified with their student as well as type of emergency that it is and then as the parents start arriving on site, in this example, Mrs. Atkins comes up for the greeter and she’s going to tell the guardian greeter, I’m here to get my son, Theodore. The guardian greeter is going to type in Theodore’s name, it’s going to pull from the student information system, who is allowed to pick up Theodore. Then we’ll initiate the process. We can verify if you choose, look at the ID to make certain it is Mrs. Atkins and then once that happens, the reunification is going to be initiated and she’s going to be asked to go over to the reunification desk. The next parent, so on and so forth.

Then, at the reunification desk, you’re going to have a runner and a runner is going to be the person that retrieves the students from the student holding area. The runner is going to click, retrieve next student. It’s going to show him who the next student that he needs to retrieve. In this particular case, it’s Theodore. He goes over to the student holding area and once that he has Theodore, he’s going to notify the reunification desk that he is in route with Theodore and to expedite the process and to make it more efficient and effective, he’s going to notify the reunifier that he is on his way with Theodore and that she can call up Mrs. Atkins to the front of the line. Once that happens, we’re going to complete the reunification process. You can check the identification, click reunify, and then get an electronic signature. Once that reunification has been completed, the system is going to send an automated text message out to the other guardians that Theodore was reunified at this date and time as part of the reunification process.

At this time, what I would suggest is that if you have any questions, please post them in the comments area or the question area for Shannon Gonzales to answer and at this time, I’m going to turn it back over to Shannon.

Thank you Brent. We’ll now move into the Q&A section and we do have several questions here from the audience. Just a reminder that if we don’t get to your question, we’ll certainly follow up with you after today’s webinar. The first question is from Michael and it is for you, Brent, does Raptor integrate with SIS systems?

Yes, it does. We integrate with all of the SIS systems out there through a variety of ways but yes, we do.

Thank you. The next question is from Sarah for Max. Max, how can districts effectively include parents in conversations around school safety and security?

That’s very very important and I’m glad you asked that. That’s one thing that needs to be improved across the country. I think … I visited Brentwood High School in New York and in meeting with that school safety officer, the director there talked about that at every month, he has a meeting with parent groups. I would recommend that they use the PTO or PTA and have meetings with parent groups and the school security administration, the school security director, and also the students. I think changing the culture and the climate on campus is extremely important and not only the parents getting involved but the kids as well and the students.

Thank you, Max. The next question is for Brent. Brent, this question is coming from Victor. What is the cost of the Raptor emergency management system?

Thank you, Shannon. So the cost of the emergency management system is if you are a non Raptor customer, it is $1,000 per school, per year, and if you are an existing Raptor customer, meaning that you have our visitor management system, it is $760 dollars per school, per year.

Thank you, Brent. Next question for Max coming from Douglas. What do the teachers have in the classroom to notify your police, administration, or the office, that a crisis was occurring? Was it two way radios, phones, personal mobile phone?

Yeah, I mean that’s a good question and that highlights a massive deficiency in Broward County schools and probably around the nation. The only people that had two way radios were the security monitors. Teachers did not have them. A lot of the calls came in through 911. There’s supposed to be a PA system and I’m sure they have phones in the classes but unfortunately, the way schools are set up is that the phone system and the phones, probably on the teacher’s desk and that is not in the safer corner. Schools in the future need to be working with architects to design schools and all schools that are in existence need to be modified to make sure that the safer corner, the teacher’s desk is not in the safer corner but the panic button is there and a way to communicate. That’s why I like number one, the safest school in America has that key FOB, so automatically, they notify law enforcement of what’s happening but there also needs to be a way to have a two way dialogue inside the classroom.

In the safest school in America in Indiana, they have a call box in the safer corner where they can actually two way communicate with law enforcement and tell them exactly what’s happening inside the classroom. It needs to be improved on a major basis.

Thank you. Brent, this question is for you from Cindy. It says, does the Raptor emergency management system help expedite notifications of a crisis with law enforcement?

It can. It can contact first responders if you want it to. That’s certainly an option.

Great, thank you and also last question, Brent. Are you able to have access to emergency plans and facility maps with the emergency management system?

Yes. You can have access to any type of emergency operations plan, facilities map, whatever that you want to put into the system.

Thank you. Thank you again, Mr. Schachter for joining us today and sharing your very powerful story. Contact information for both Raptor and Mr. Schachter will be on your screen shortly. We hope you will join us for our next webinar in the Raptor School Safety series entitled, Applying Safety Components Using Past Recommendations, coming up on April 30th at 1 PM Central time. To see this and other upcoming webinars and to register, please visit raptortech.com/register. Also, you will be receiving an email survey shortly. If you could, please provide us with your feedback. We would greatly appreciate it so we can take into account, as we plan for additional webinar topics, want to ensure that those are topics you are most interested in. This does conclude our broadcast today. Thank you so much for joining us and we do hope to see you on the next webinar. Have a great day.

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