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Average rating:  
 31 reviews
by Mary K. on Blank Business Name
Location: Illinois

Your support person, Brian, was just GREAT! ...I am VERY happy that your company has their tech support staff so well trained and in the USA. AND, it was fast and I got connected with him almost immediately: only a one minute wait time, which is unheard of in our respective industries.

by Rena R. on Blank Business Name
Location: Colorado

Raptor provides an invaluable security tool, and the IT support people and always friendly and efficient.

by Mary K. on Blank Business Name
Location: Illinois

Your support answered the call almost immediately. Vu knew the answer to my issue and remotely uninstalled the older version and installed the new version without much help from me. GREAT! As a tech for 25 years, I have installed all sorts of programs, thousands of times. I have called support desks hundreds of times, yours is The BEST, by far. Thank you all.

by Eunice J. on Blank Business Name
Location: Texas

Very quick in response to help with technical issues. Help right over the phone and are very friendly and go through step by step to where I can understand. They take their time to answer all questions. Give helpful hints on what to do next time the same issue happens. Very courteous!!!

by Teresa J. on Blank Business Name
Location: Florida

You help me keep our students safe! Raptor is user friendly. Love it!

by Lucy B. on Blank Business Name
Location: Alabama

I have used Raptor for several years in two different states. I like the fact that it is easy to use, and I like the purpose of the software.

by Helen M. on Blank Business Name
Location: Florida

I have always received great support in a timely manner. You always help with anything we have problems with. We really appreciate you all in all you do to give great support!

by Kathy D. on Blank Business Name
Location: Colorado

Great Customer Service!

by Michael G. on Blank Business Name
Location: Texas

Customer service is always top notch with every tech rep I speak with. They are always very polite, professional and knowledgeable in every aspect of their job. Your company is a prime example of how any and all customer service via phone or face to face should be.

by Richard O. on Blank Business Name
Location: Virginia

Have loved the new software since it was installed and launched. Training went well, launch day went well, and implementation has gone very smoothly with lots of positive feedback from end users.

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